DELIVERY
and returns
Need to return?
Returns Policy
If you are not happy with your order, it may be returned unopened and unused within 60 days of receipt for a full refund or exchange. Due to the intimate nature of our products, we will only accept open and used products if they are defective. For unopened or defective items, we offer free return shipping.
Please reach out to us with your order number and the products you’d like to return and we’ll take care of the rest. Simply email us at care@oneandbody.com or call 1-800-758-3734
FAQsUSA Shipping Options (Contiguous US Only)
3-5 business days
2-3 business days
1-2 business days
On orders before 10AM EST Monday - Friday
Important Shipping Info
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin. All billing is done under our anonymous company name “O&B Wellness Club.”
Holidays & Shipping
We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.
Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.
Canada Shipping Options
4-7 Days + Customs
1-2 Days + Customs
Important Shipping Info
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin. All billing is done under our anonymous company name “O&B Wellness Club.”
Holidays & Shipping
We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.
Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.
International Shipping Options
8-12 Days + Customs
5-8 Days + Customs
Important Shipping Information
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin. All billing is done under our anonymous company name “O&B Wellness Club.”
Holidays and Shipping
We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.
Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.
Need to return?
Returns Policy
If you are not happy with your order, it may be returned unopened and unused within 60 days of receipt for a full refund or exchange. Due to the intimate nature of our products, we will only accept open and used products if they are defective. For unopened or defective items, we offer free return shipping.
Please reach out to us with your order number and the products you’d like to return and we’ll take care of the rest. Simply email us at care@oneandbody.com or call 1-800-758-3734
FAQs