DELIVERY

and returns

Need to return?

Returns Policy

If you are not happy with your order, it may be returned unopened and unused within 60 days of receipt for a full refund or exchange. Due to the intimate nature of our products, we will only accept open and used products if they are defective. For unopened or defective items, we offer free return shipping.

Please reach out to us with your order number and the products you’d like to return and we’ll take care of the rest. Simply email us at care@oneandbody.com or call 1-800-758-3734

FAQs

USA Shipping Options (Contiguous US Only)

UPS/USPS Standard$7.99 / Free over US $75

3-5 business days

USPS Priority Shipping$12

2-3 business days

USPS Express Expedited Shipping$19.99

1-2 business days

Premium Next Business Day Delivery$49.99

On orders before 10AM EST Monday - Friday

Important Shipping Info 
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin.  All billing is done under our anonymous company name “O&B Wellness Club.”


Holidays & Shipping
We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.


Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.

Canada Shipping Options

Canada UPS Standard$19.99

4-7 Days + Customs

Canada UPS Express$28.00

1-2 Days + Customs

Important Shipping Info 
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin.  All billing is done under our anonymous company name “O&B Wellness Club.”


Holidays & Shipping
We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.


Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.

International Shipping Options

International Standard$18.00

8-12 Days + Customs

International Express$58.00

5-8 Days + Customs

Important Shipping Information
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including DHL, FedEx, USPS, and UPS. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin.  All billing is done under our anonymous company name “O&B Wellness Club.”

Holidays and Shipping

We work around the clock to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! That being said, our couriers need a rest sometimes, and delivery may be delayed on national holidays.

Tracking My Order
Free tracking is included for all orders placed in the United States and Canada. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.

Need to return?

Returns Policy

If you are not happy with your order, it may be returned unopened and unused within 60 days of receipt for a full refund or exchange. Due to the intimate nature of our products, we will only accept open and used products if they are defective. For unopened or defective items, we offer free return shipping.

Please reach out to us with your order number and the products you’d like to return and we’ll take care of the rest. Simply email us at care@oneandbody.com or call 1-800-758-3734

FAQs